Facebook Disabling User Accounts Without Explanation
| Facebook Disabling User Accounts Without Explanation | |
|---|---|
| Short Title | Facebook Was Found Deactivating User Accounts Without Proper Explanation |
| Location | Global |
| Date | 2019 |
| Solove Harm | Exclusion |
| Information | Identifying, Contact |
| Threat Actors | Facebook Inc. |
| Individuals | |
| Affected | Facebook Users |
| High Risk Groups | |
| Tangible Harms | Anxiety |
In 2019 Facebook was found to have a tendency to deactivate user accounts without objective or explained reasons.
Description
Some users of Facebook are facing the problem of having their accounts disabled without explanation. In this case Facebook’s decisions to stop providing service to certain users are not transparent. Attempts to regain access rarely work and often users are only told that their profiles have been disabled for “suspicious activity.” It is not clarified, however, what behavior exactly caused the deactivation. This is an example of Exclusion.
Some of the users, who’s access to their accounts was disabled without explanation, describe their experiences as traumatic, because of how much personal information and symbolic meaning their profiles have or used to have.
Laws and Regulations
Sources
https://www.nytimes.com/2019/08/22/business/reactivate-facebook-account.html