Facebook Disabling User Accounts Without Explanation
| Facebook Disabling User Accounts Without Explanation | |
|---|---|
| Short Title | Facebook Was Found Deactivating User Accounts Without Proper Explanation |
| Location | Global |
| Date | 2019 |
| Solove Harm | Exclusion |
| Information | Identifying, Contact, Public Life |
| Threat Actors | |
| Individuals | |
| Affected | Facebook Users |
| High Risk Groups | |
| Tangible Harms | Anxiety |
In 2019 Facebook was found deactivating user accounts without objective reasons or explanations.
Description
Some Facebook users are facing the problem of having their accounts suddenly disabled without an explanation. In this case, Facebook’s decision to stop providing services to certain users is not transparent. Attempts by users to regain access rarely works and often users are only told that their profiles have been disabled for “suspicious activity.” It is not clarified, however, what behavior exactly caused the deactivation. This is an example of Exclusion.
Some of the users, who’s access to their accounts were disabled without explanation, describe their experiences as traumatic, because of how much personal information and symbolic meaning their profiles have or used to have.
Laws and Regulations
Sources
https://www.nytimes.com/2019/08/22/business/reactivate-facebook-account.html