Razer Leaked Personal Information of More Than Hundred Thousands Customers

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Razer Leaked Personal Information of More Than Hundred Thousands Customers
Short Title Gaming Hardware Company Razer Accidentally Leaks Customer Personal Information
Location Global
Date August 2020

Solove Harm Insecurity
Information Contact, Transactional, Identifying
Threat Actors Razer

Individuals
Affected Razer customers
High Risk Groups
Tangible Harms

A gaming hardware company Razer was found to have accidentally leaked personal information of about 100 thousands of customers.

Description

In August 2020 a security researcher discovered a misconfigured search cluster, owned by gaming hardware vendor Razer, exposing customers' personal information. The cluster contained roughly 100,000 users' data

The cluster contained records of customer orders and included information such as item purchased, customer email, customer (physical) address, phone number, and so forth—basically, everything one would expect to see from a credit card transaction, although not the credit card numbers themselves. 

This is an example of Insecurity. The researcher reported the misconfigured cluster to Razer immediately, but the report bounced from support rep to support rep for over three weeks before being fixed.

Breakdown

Threat: Razer being careless with customers personal information and not protecting it from leaks
At-Risk group: Razer customers
Harm: Insecurity
Secondary Consequences: not known

Laws and Regulations

Sources

https://arstechnica.com/information-technology/2020/09/100000-razer-users-data-leaked-due-to-misconfigured-elasticsearch/